Welcome to the Empowered Patient Podcast with Karen Jagoda. This show is a window into the latest innovations in applying generative AI, novel therapeutics and vaccines, and the changing dynamics in the medical and healthcare environment. One focus is on how providers, pharmaceutical companies, and payers are empowering patients. In addition, conversations are often about how providers, care facilities, pharmaceutical companies, and payers are being empowered by technology to improve patient outcomes and reduce friction across the healthcare landscape.
Popular Topics
- Virtual and digital health
- Use of AI, ML, and LLM in healthcare and drug discovery, development, trials
- Value-based healthcare
- Precision and stratified medicine
- Integration of digital technology into existing workflow and procedures
- Next-generation immuno, cell, and gene therapies
- Vaccines
- Biomarkers, sequencing, and imaging
- Rare diseases
- MedTech and medical devices
- Clinical trials
- Addressing Social Determinants of Health
- Treating chronic conditions like obesity and pain
- Clinician and staff burnout
The audience includes life science leaders, researchers, medical professionals, patient advocates, digital health entrepreneurs, patients, caregivers, healthcare solution providers, students, journalists, and investors.
Check out our new EmpoweredPatient.Solutions site where you can quickly search all of the Empowered Patient Podcast interviews by any word or phrase to identify useful resources, potential partners, and insights about the life sciences landscape.
Providing Access to Healthcare and Social Services for Underserved and Underrepresented Populations with Cassie Choi Pair Team TRANSCRIPT
Download PDFSep 25, 2023
Cassie Choi, Co-Founder of Pair Team, partners with members in the community, such as nonprofits, homeless shelters, food pantries, and primary care providers, to provide healthcare and related services to underserved communities. Drawing on available resources, Pair Team is using digital technology to connect funding sources to these stakeholders so that they can provide the help that is needed by underrepresented and often overlooked patients.
Cassie explains, "I think the issue when you look at Medicaid recipients and underserved communities is that they don't have anything at all. A lot of startups and companies aim for big high-achieving impact. That will happen, but we look at it as we have to earn the right to get there by improving the ecosystem little by little. What we do is provide this care coordination and care delivery to augment the existing systems. I think a differentiator for us, too, is that there are entities in the community that are trying to do this work, but they're really not empowered or enabled to do this."
"I think when you look at the Medicaid population or low-income populations, there are a lot of assumptions that these folks are not engaged in care, which on some level is true. It's about figuring out how to engage them, reach them and meet them where they're at, and then bring them into the care delivery system."
"For Pair Team, we've intentionally made our care accessible through text messages and phone calls. So, we don't create an app or a provider portal to log into. I even have a hard time with those. There are no telemed visits to figure out how to set up on your phone. Most people have phones. It's just they can text and make basic phone calls. And our team is trained to ask them, when do your minutes renew? How many minutes do you have? So that way you can meet them, meet their needs."
#PairTeam #SDOH #SocialDeterminantsofHealth #HealthEquity #DigitalHealth #CommunityHealthWorkers #Medicaid #AtRiskPatients
